SHIPPING & RETURN
Shipment is been done to all customers by FedEx , Dhl, Ups and Aramex
Durable Logistics Services is one of the World leading logistics services providers. Through its proprietary network of some 160 offices employing over 1,700 people across 55 countries, We provides our customers with an unparalleled global resource delivered locally and tailored to each customer's individual needs.
International express deliveries; global freight forwarding by air, sea, road and rail; warehousing solutions from packaging, to repairs, to storage; mail deliveries worldwide; and other customized logistic services – with everything DHL does, we help connect people and improve their lives.
FedEx was built upon innovation, and it continues to be an integral part of the FedEx culture and business strategy. Our commitment to a creative, open culture propels the development of ideas, products and services that empower our customers to grow their businesses around the world.
FedEx created a new and distinct market over thirty years ago when it began providing customers access to next-business-day delivery service. Since its inception, Frederick W. Smith’s vision for the company has helped develop our rich history of innovation.
In 1978, Fred Smith was famously quoted as saying, “The information about the package is just as important as the package itself.” Today, FedEx provides customers access to near real-time information that has enabled new supply chain models and efficiencies. This unprecedented access to information is connecting customers around the world to economic markets and communities.
Whether it is through web services, alternative energy practices or the development of new technology, FedEx sees innovation as a strategic business practice that is continuously enhanced, developed and encouraged — and it’s what keeps us in front of the marketplace.
International Shipping:
Shipping Methods: We ship to Canada, Latin America, Europe and Asia using US Postal Priority Mail and Fedex International Express. We reserve the right to use the shipping method we feel would minimize customs and duty charges to the buyer. If you would like us to ship by a specific shipping method, please contact us
Returns.
Most items we sell come with a 30 day return or exchange policy. For each item in our catalog, the exact return policy is listed on the product page that displays the product image, price and detailed description.
All returns require a Return Merchandise Authorizations (RMA). Please email us for an RMA number. Returns without this number will not be accepted. All original packaging and materials must be returned with the product.
All returns must be returned with shipping PREPAID. Damaged or defective product replacements will be sent with no shipping expense to the customer.
All non-defective returns will be assessed a 10% restocking fee within 30 days of purchase and will only be accepted in resalable condition with all original packaging. Shipping charges will not be refunded.
Defective items can be returned to us within 30 days. After 30 days, defective product must be returned to the manufacturer for warranty service.
Due to manufacturer restrictions, some items cannot be returned at all. Some examples are flat panel and projection TV's, color copiers, printers, copy machines, and toner cartridges. These items will require service under the manufacturer's warranty. Please contact the manufacturer for troubleshooting and repair service.
International Returns.
Most items we sell come with a 30 day return or exchange policy. For each item in our catalog, the exact return policy is listed on the product page that displays the product image, price and detailed description.
All returns require a Return Merchandise Authorizations (RMA). Please email us for an RMA number. Returns without this number will not be accepted. All original packaging and materials must be returned with the product.
All returns must be returned with shipping PREPAID. Damaged or defective product replacements will be sent with no shipping expense to the customer.
All non-defective returns will be assessed a 10% restocking fee within 30 days of purchase and will only be accepted in resalable condition with all original packaging. Shipping charges will not be refunded.
Defective items can be returned to us within 30 days. After 30 days, defective product must be returned to the manufacturer for warranty service. If the manufacturer will not honor the warranty, defective items can then be returned to us for an exchange within 6 months. We reserve the right to offer manufacturer's warranty service in lue of an exchange.
Durable Logistics Services is one of the World leading logistics services providers. Through its proprietary network of some 160 offices employing over 1,700 people across 55 countries, We provides our customers with an unparalleled global resource delivered locally and tailored to each customer's individual needs.
International Shipping:
Shipping Methods: We ship to Canada, Latin America, Europe and Asia using US Postal Priority Mail and Fedex International Express. We reserve the right to use the shipping method we feel would minimize customs and duty charges to the buyer. If you would like us to ship by a specific shipping method, please contact us
Returns.
Most items we sell come with a 30 day return or exchange policy. For each item in our catalog, the exact return policy is listed on the product page that displays the product image, price and detailed description.
All returns require a Return Merchandise Authorizations (RMA). Please email us for an RMA number. Returns without this number will not be accepted. All original packaging and materials must be returned with the product.
All returns must be returned with shipping PREPAID. Damaged or defective product replacements will be sent with no shipping expense to the customer.
All non-defective returns will be assessed a 10% restocking fee within 30 days of purchase and will only be accepted in resalable condition with all original packaging. Shipping charges will not be refunded.
Defective items can be returned to us within 30 days. After 30 days, defective product must be returned to the manufacturer for warranty service.
Due to manufacturer restrictions, some items cannot be returned at all. Some examples are flat panel and projection TV's, color copiers, printers, copy machines, and toner cartridges. These items will require service under the manufacturer's warranty. Please contact the manufacturer for troubleshooting and repair service.International Returns.
Most items we sell come with a 30 day return or exchange policy. For each item in our catalog, the exact return policy is listed on the product page that displays the product image, price and detailed description.
All returns require a Return Merchandise Authorizations (RMA). Please email us for an RMA number. Returns without this number will not be accepted. All original packaging and materials must be returned with the product.
All returns must be returned with shipping PREPAID. Damaged or defective product replacements will be sent with no shipping expense to the customer.
All non-defective returns will be assessed a 10% restocking fee within 30 days of purchase and will only be accepted in resalable condition with all original packaging. Shipping charges will not be refunded.
Defective items can be returned to us within 30 days. After 30 days, defective product must be returned to the manufacturer for warranty service. If the manufacturer will not honor the warranty, defective items can then be returned to us for an exchange within 6 months. We reserve the right to offer manufacturer's warranty service in lue of an exchange.